Viewpoint

Disrupting the Status Quo: A Call for Innovation with Conscience

Keith Vander Leest, Head of Payments, Cross River

September 5, 2024

1 min read

As we stand at the precipice of a new era in financial services, characterized by rapid technological advancements and evolving consumer needs, it's imperative that we prioritize the principles of inclusion and equity in our pursuit of innovation.  

I was recently part of a panel at Atlanta Fed’s Payments Inclusion Forum, where we discussed equitable innovation in financial products and services that enhance financial inclusion while keeping robust consumer protections in check.  

ICYMI, here is a video recording from our session that delves more into the critical role of responsible innovation in fostering financial inclusion, exploring how emerging products like nonbank bill pay, buy-now-pay-later, and earned wage access can empower individuals to access, use, and benefit from these offerings in a safe and equitable manner.